LOCKED DOOR POLICY
We have implemented a “Locked Door Policy” to further reduce foot traffic in the clinic. When you arrive for your scheduled appointment please contact us from the parking lot by calling 416-223-8080 or texting to 416-997-2244.
Until further notice, we are no longer accepting cash as a form of payment.
HOURS & FOOD/MEDICATION PICKUPS
We will resume our normal business hours; Monday through Friday 7:30 am to 7:00 pm, and Saturday 8:30 am to 1:00 pm.
We encourage our clients to use the clinic webstore and have their pet’s food shipped to their home. You can visit MyVetStore at www2.myvetstore.ca
We will be offering curbside pickup for medication and prescription diets. When you arrive, please call the clinic at 416-223-8080. Payment for these items will be taken over the phone, and the items will be brought out to your car.
We are limiting pet food sales through the clinic and via MyVetStore, as needed, to ensure everyone has access to products. Our distributor has lots of product available, but they are experiencing a reduction of staff. They are working as fast as possible, but expect your order to be available 7-10 days after ordering. This applies to food items only. Expect your order for medications and medical supplies to be available 3-4 days after ordering.
APPOINTMENTS
If you are experiencing symptoms or have a history of travel, please do not enter our facility. If your pet is having a medical emergency, or requires urgent care, please call ahead and inform the staff that you are at risk for COVID-19; we will determine the best method to ensure that your pet can receive the care they need while minimizing the risk to our staff and other clients.
For scheduled appointments, please text us at 416-997-2244 when you arrive; we ask that you wait in your car until we have an exam room available. When an exam room is available, you will be escorted directly into the exam room; please do not stop in the reception area.
We ask that only one family member be present for your pet’s appointment.
We have hand sanitizer units at the front door and in each exam room, and we encourage everyone to use them when entering and exiting the clinic.
For clients who are following stricter self-isolation protocols, either due to travel or exposure risks, or concerns about their own health, we will now be offering consultations via telephone and video call; the cost is the same as our regular exam fee. Please be advised that there are limitations in what can be done via this type of consultation.
As always, we rigorously follow infection prevention and control in our clinic. We have increased both the frequency and scope of hospital cleaning and disinfecting to help ensure both clients and staff are kept safe.
Please call any emergency clinic in advance.
The Veterinary Emergency Clinic (VEC)
416-920-2002
Toronto Animal Health Partners ER Hospital
416-380-7400
Central Toronto Veterinary Emerency Clinic
416-784-4444
Toronto Veterinary Emergency Hospital
416-247-8387
Want to get a better idea of what our clinic has to offer? Browse through our photo gallery to take a closer look at where we will treat your pet.
Take a tourAt Bayview Village Veterinary Clinic we care for your pet as if they were our own. We are conveniently located at Bayview and Sheppard in North Toronto. There is ample free parking for your convenience.
Location